Privacy policy

Allianz Suisse Real Estate Inc manages the letting and administration of properties on behalf of Allianz Suisse Insurance Company Ltd and Allianz Suisse Life Insurance Company Ltd (jointly referred to as “Allianz Suisse”, “we” and “us”). In the process, we collect the personal data of rental applicants, tenants, customers, affiliated persons, contractual partners, visitors to the Allianz.ch website (link), event participants, newsletter recipients and their contacts and employees (“you”).

Responsibility for the procurement and processing of personal data generally lies with the Allianz Suisse company that you have or wish to conclude a contract with, are claiming benefits/indemnity from or are applying to (with the exception of companies that only operate as order processors). The data controllers are:

Allianz Suisse Insurance Company Ltd, Richtiplatz 1, 8304 Wallisellen, [email protected]

Allianz Suisse Life Insurance Company Ltd, Richtiplatz 1, 8304 Wallisellen, [email protected]

Your personal data are processed for the following purposes:

• Initiation, conclusion, performance, administration and termination of the rental contract
• Management and maintenance of the properties (e.g. contact for repairs, use of communal facilities and electricity and water consumption)
• Obtaining information from public sources, third parties (e.g. references from your employer or previous landlord) or authorities (e.g. debt enforcement office), where there is a valid legal basis for this (e.g. consent)
• Video surveillance for security purposes, if required (e.g. vandalism, theft, uninvited third parties) and in line with the requirements of data protection law
• Provision of references (e.g. to landlords requested by you)
• Risk management (e.g. to protect against criminal activity)
• Creditworthiness 
• Product optimisation and development (e.g. to improve our products, including our website)
• Relationship maintenance and marketing (including profiling)
• Compliance with legal requirements (e.g. in connection with tax-law obligations)
• Customer communication (e.g. to answer enquiries)

Your data may be forwarded to Allianz Suisse Group companies, general agencies and contractual partners for relationship management and marketing purposes. You can refuse the receipt of marketing materials at any time or revoke your consent.

Further information on our use and the recipients of your data as well as on your data protection rights can be found in our privacy policy at https://www.allianz.ch/en/information/privacypolicy.html.

When using our website (including the newsletter and other digital offers), data are generated that are stored in logs (especially technical data). In addition, we may use cookies and similar technologies (e.g. pixel tags or fingerprints) to recognise website visitors, evaluate their behaviour and identify preferences. A cookie is a small file that is transferred between the server and your system and allows recognition of a particular device or browser.

You can set your browser to automatically reject, accept or delete cookies. You can also disable or delete cookies on a case-by-case basis. You can find out how to manage cookies in the help menu of your browser.

Both the technical data we collect and any cookies generally do not contain any personal data. However, personal data that we or third-party providers commissioned by us store from you (e.g. if you have a user account with us or with these providers) may be linked to the technical data or to the information stored in and obtained from cookies, and thus could potentially be associated with your person. For example, if you have a login with us or fill out an online contact form, we may link the cookie data to the login or contact information to improve your user experience and provide you with customised offers.

We also use social media plug-ins, which are small pieces of software that create a connection between your visit to our website and a third-party provider. The social media plug-in tells the third-party provider that you have visited our website and may transmit cookies to the third-party provider that they have previously placed on your web browser. For more information on how these third-party providers use your personal data collected via their social media plug-ins, please refer to their respective privacy policies.

In addition, on our website we use our own tools as well as third-party services (which may in turn use cookies), in particular to improve the functionality or content of our website (e.g. integration of videos or maps), to compile statistics and to target advertisements.

The offerings we currently use potentially include the following main service providers and advertising partners; their contact details and further information on individual data processing can be found in the respective privacy policies.

• Adobe Analytics (usage analysis)
  Provider: Adobe Inc.
  Privacy policy: https://www.adobe.com/ch_de/privacy/policy.html[A1]
• Adobe Experience Platform (usage analysis)
  Provider: Adobe Inc.
  Privacy policy: https://www.adobe.com/ch_de/privacy/policy.html
• Adobe Target (usage personalization)
  Provider: Adobe Inc.
  Privacy policy: https://www.adobe.com/ch_de/privacy/policy.html
• Adobe Campaign (personalised cross-channel campaigns)
  Provider: Adobe Inc.
  Privacy policy: https://www.adobe.com/ch_de/privacy/policy.html
• Meta (targeting on Instagram and Facebook)
  Provider: Meta Platforms, Inc.
  Privacy policy: https://www.facebook.com/privacy/policy/
• Bing (targeting)
  Provider: Microsoft
  Privacy policy: https://privacy.microsoft.com/de-de/privacystatement
• LinkedIn (targeting)
  Provider: Microsoft
  Privacy policy: https://de.linkedin.com/legal/privacy-policy
• TikTok (targeting)
  Provider: Bytedance Ltd.
  Privacy policy: https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE
• Lytics (usage analysis)
  Provider: Lytics, Inc.
  Privacy policy: https://www.lytics.com/privacy-policy/
• Decentriq (targeting)
  Provider: dq technologies AG
  Privacy policy: https://www.decentriq.com/legal/data-processing-agreement
• Contentsquare (usage analysis)
  Provider: Contentsquare
  Privacy policy: https://contentsquare.com/de-de/privacy-center/privacy-policy/
• Medallia (usage analysis)
  Provider: Medallia Inc.
  Privacy policy: https://www.medallia.com/de/privacy-policy
• LifePerson (Live chat)
  Provider: LifePerson
  Privacy policy: https://www.liveperson.com/policies/privacy

Some of the third-party providers we use may be located outside of Switzerland. Information on data disclosure abroad can be found in section 8 in our privacy policy at https://www.allianz.ch/en/information/privacypolicy.html. In terms of data protection law, some of the third-party providers are "only" data processors on our behalf, and some are data controllers. Further information on this can be found in the respective privacy policies.